FAQ

The Office of Resource and Support Coordination was established in April 2023 to coordinate the university's response and provide resources following a significant incident on campus. Its primary goal is to support the well-being of the MSU community during challenging times.

The ORSC facilitates connections to individualized on- and off-campus support services, such as counseling and mental health resources, academic assistance, financial resources, and updates on safety and security measures. The office also advocates for faculty, staff and students impacted by the violence of Feb. 13. For more information, please visit the Campus Support Resources page.

Yes, your privacy is important to us. The ORSC’s services are confidential and we prioritize your comfort and security when seeking support.

Trauma-informed communication protocols are designed to ensure that information is shared in a sensitive and supportive manner, especially with those directly impacted by traumatic events. They are crucial for promoting a safe and understanding environment within the campus community.

No, the office is temporary and was established in response to a specific incident. However, we remain dedicated to supporting the MSU community for as long as needed during the recovery and healing process.

Contact the Office for Resource and Support Coordination at ORSC@Msu.edu.

The ORSC offers support to the entire university community including students, faculty, and staff, as well as their families, who are looking for resources and support to manage the impact of Feb. 13. Our team is committed to connecting you with the appropriate resources.

If you’re facing a crisis, please call 988 for free and confidential counseling, information and referrals. 988 offers free, confidential 24/7 access to trained crisis counselors who can help people experiencing mental health-related distress. That could be:  

• Thoughts of suicide  
• Mental health or substance use crisis, or  
• Any other kind of emotional distress  

People can call or text 988 or chat 988lifeline.org for themselves or if they are worried about a loved one who may need crisis support. 988 serves as a universal entry point so that no matter where you live in the United States, you can reach a trained crisis counselor who can help. 

The Lifeline provides free and confidential support to people in suicidal crisis or mental health-related distress 24 hours a day, 7 days a week, across the U.S. 

Additionally, CAPS provides free, remote crisis services 24/7/365. If you or another student or friend is in crisis and needs to talk with someone, call CAPS Crisis Line at (517) 355-8270 and press “1” when prompted to speak with a crisis counselor.

We are in the process of developing a listserv for those who want to stay informed about resources, support and updates regarding Feb. 13. In the meantime, you can stay informed about our office's activities and events by visiting our website regularly.

We are here to serve the MSU community and as such welcome your feedback and suggestions. You can contact our office directly by emailing us at ORSC@Msu.edu. Your input is valuable to us.

We encourage anyone interested in promoting campus healing and resilience to reach out to our office. We can provide information on volunteer opportunities, workshops, and programs designed to contribute to a stronger, more resilient community.